Contact Maple

How to reach the Maple team: support and general enquiries by email, community on Discord and GitHub, and the dedicated addresses for privacy and legal matters.

Support and general enquiries

Email support@maple.dev for product support, billing, sales, press, and partnership questions. Include your organisation name and, for a technical issue, a trace or session link so we can look at the same data you are looking at.

Community

The fastest way to get an answer about instrumentation or to talk to other people running Maple is the community Discord. Bugs, feature requests, and pull requests go to the GitHub repository.

Privacy and legal

Data-protection requests (access, deletion, data processing agreements) go to privacy@getmaple.dev; see the privacy policy. Legal notices and questions about the terms of service go to legal@getmaple.dev. Security reports are welcome at support@maple.dev with "security" in the subject line.

Developer resources

If you are integrating with Maple programmatically, these are the entry points; none of them require contacting us first.

Company

Maple is operated by Makisuo, Inc.. About Maple.